Frequently asked questions

ClassIn, Zoom, and Tencent Meeting. Schedule and book in YunJiaoWu, then configure class entry for the platform you use.

Both live in academics, for different flows: scheduling leans to staff-built timetables and group classes; booking leans to students reserving open slots. Conflicts surface during either step.

Start with the matching edition page, then configure by class type and delivery. This product page covers shared capabilities; edition pages cover scenario differences.

Yes—register for a trial. See the pricing page for plans, or ask an advisor for a quote by campus size and modules.

Three use cases: online ESL 1:1 / small group / live; language training & study-abroad scheduling, placement, and trial enrollment; international schools / high schools with course selection, scheduling, and GPA-related ops. Orgs that need multi-timezone, bilingual, and FX-related flows can start with a trial.

The product supports configurable international payments. Channels, fees, and rollout are confirmed with sales—this page does not make a blanket promise.

ClassIn, Zoom, and Tencent Meeting, so scheduling/booking and class entry stay in one ops flow.

Multi-campus and permissions are supported. Private deployment is evaluated per project—please contact us or request a trial.

Use Scheduling → Bulk actions → Bulk edit rooms, then multi-select sessions. Do not only change the default room on the class profile.

It moved from Finance into Sales (near the store modules). Look under Sales permissions and the user guide.

Paid editions already support order-based receipts (package purchases, arrears nudges). You can preview, email, and check payment/mail status; templates are editable. Calendar-month auto-billing for all active students, or auto-debit, is a separate rule set—not the same as order receipts.

Depends on edition/custom work. Some sites need an upgrade. Confirm against that school’s current build before go-live.

Subjects group courses; teachers bind to courses when you schedule, so a subject tree is required. If you have few categories, create one top-level subject and put all courses under it.

You can generate a draft timetable for academic staff only. After publish, teachers, students, or parents see it. Unpublished sessions stay hidden.

Yes—you can set teacher, course, slots, weekdays, and date range, then generate. Holidays can be skipped; conflicts are flagged before publish. Heavier “optimal solver” needs are scoped per school.

Homeroom groups students; teaching adds a whole class or mixed groups onto a course. Electives use course enrollment. A student can hold both homeroom courses and 1:1/electives under each course.

Maintain a holiday calendar. Scheduling and booking can skip holidays and roll forward; exceptions are configurable. Depth depends on edition and setup.

Standard flow is academic staff editing sessions on the PC admin. Teacher self-service swap/cover requests are usually custom. Without that, keep using the admin console.

Classic setups use preset slots. Some builds let you pick start/end on the clock and auto-create slots—useful for negotiated lengths. Confirm your edition.

Configurable. Domestic sites often use WeChat mini-program notices; overseas can use H5 + email. Reminders, cancellations, and changes follow school rules.

Yes—use a teacher’s availability/rest pattern as a template, apply in bulk, then tweak. Month-to-month weekly templates vary by edition and can be scoped as an enhancement.

ClassIn, Zoom, and Tencent Meeting, linked with scheduling and hour deduction. The depth of integration (automatic classroom creation or links in the timetable) depends on class volume and platform version.

Not necessarily. The Education API monthly quota is tight; most institutions start with the free version and links in the timetable, then evaluate the Education version when automation needs grow.

Bilingual enrollment and notifications are supported, and timetables can be displayed by international time zone on PC and H5. International payments are configurable; after payment, the order and hours are written back and the class opens.

Yes. Courses, class types, and hours are maintained once; 1-on-1, small classes, live classes, fixed terms, and phased courses share the same rules.

Staff can cancel a session with partial/full/no deduction and a note. Student self-cancel—if enabled—uses advance-notice rules. Frequency caps per subject are configured or customized.

Day-to-day schedules, scheduling & booking, and homework are mostly done in the WeChat mini-program—no extra app required.

Scheduling covers fixed timetables; booking covers learner-picked slots. Both can be viewed and followed in the mini-program.

After scheduling, connect ClassIn, Zoom, Tencent Meeting, and more.

Yes—campuses at home and abroad share the mobile entry. Exact rollout scope is confirmed per project.

It can also embed in your school’s official account or mini-program, configured with sales and project needs.

Typical: view each child’s timetable and attendance, book/cancel within rules, get class and roll-call notices, see some homework or comments. Multi-child switching is supported. Menus follow what the school enables.

Typical: personal timetable, roll-call, upload materials/homework, review submissions. Overseas teams without WeChat can use H5, alongside scheduling/booking and ClassIn / Zoom / Tencent Meeting.

Accounts, purchases, scheduling and booking, entry, attendance, materials, homework, and replays stay in YunJiaoWu with sync; teachers and students just log into ClassIn to teach and learn.

Yes. Scheduling covers fixed timetables; booking lets learners pick open slots. Both lesson types can carry join entry and sync to ClassIn or meeting platforms.

ClassIn, Zoom, Tencent Meeting, Teams, and VooV. ClassIn can sync admin actions; the others usually hang meeting links on the timetable.

New accounts created in YunJiaoWu sync to ClassIn; existing ones can bind automatically or be linked manually.

Not always. Hang a meeting link on the timetable (including free plans) to join by lesson; use more automated creation when volume grows.

Yes when an international track needs online classes with meeting or ClassIn entry; for course selection and GPA, see the international-school edition.

When join/leave logs are available, YunJiaoWu can map on-time/late/early-leave and cut manual roll-call. Lesson deduction still follows scheduling rules. Fields and Meeting edition are confirmed in delivery.

Yes—configure join method per session/class. Deeper sync is common with ClassIn; Meeting/Zoom often attach join links. Keep scheduling/booking and deduction in YunJiaoWu while join links differ by platform.

Yes. Implementation can add a top-level grades entry or summary list filterable by student, course, and assessment. Exact menu depth is per school.

Gradebooks support custom columns; linking attendance into a scored column is often custom. Session roll-call and lesson deduction are standard; auto GPA coupling needs scoping.

International-school builds can issue GPA/academic reports, often styled to school samples. Blank scores should not count as 0—only explicit 0s do. Follow the school’s configured report logic.

You can track which assessments are due per class (where enabled). Locking entry is usually a manual academic/IT action—not an automatic term-end lock by default.

Teachers add assessment columns, enter scores, and may upload files. Student online submit/quiz is often custom; default is teacher entry plus attachments.

Course types can hide non-assessed classes from reports, or show Pass/Fail without numeric GPA impact. Details follow international-school configuration.

Maintain files under each course; optionally add a hub listing courses and their materials. This supports prep and session links—it does not replace classroom file policy on the live platform.

Ordered lesson-to-folder binding with auto attach/shift is an enhancement, often custom. Core ClassIn / Zoom / Tencent Meeting scheduling and join links are covered under live integrations.

Term/year promotion moves active enrollments to the next grade. Fields and bulk rules are configured per school—dry-run before term start.

Sold seats can wait in a pool until academics place students into classes by level or homeroom—bridging sales and the timetable. Availability depends on edition/project.

School notices (midterm grades, GPA, holidays) usually appear on parent/student mobile only after publish. Channels may be mini program or H5 per school.

[EN] 答：产品支持可配置的国际支付能力。具体通道、费率、商户与开通范围以商务确认为准，本页不做统一承诺。

[EN] 答：设计上支付成功会回写订单并记入课时，再衔接开课或进课通知。具体字段与通知模板可在实施时按你的流程配置。

[EN] 答：国内报名收费走常规收费能力即可。本页主要帮「有海外或跨境学员缴费」的机构把链路说清楚。

[EN] 答：专版讲完整业务场景；本页把「海外缴费」单独讲透，并链回专版与产品页，方便搜索和选型对照。

[EN] 答：课表按国际时区展示双方可用时段，覆盖常见跨境外教与语培排班需求。具体默认时区与夏令时规则，可在实施时按师生分布配置。

[EN] 答：外教和海外学员场景最典型；有海外校区、跨境直播课的语培机构同样适用。纯本地排班也可正常使用课表，不必强行上复杂时区配置。

No. International time zones align clocks; multilingual helps people read teaching and academic-affairs UI and collaboration. They often appear together in foreign-teacher / cross-border work, but they are separate capabilities. See the Multilingual capability page.

[EN] 答：系统侧用统一规则展示与校验，降低人工换算错误。若历史课次曾在表格里排错过，上线时可按真实档期重新对一遍再约课。

Time zones align clocks (local-time timetables, cross-zone scheduling and booking, conflict checks). Multilingual helps people read teaching and academic-affairs UI and workflows. They often appear together in foreign-teacher / cross-border work, but they are separate capabilities. See the International Time Zones page.

This page focuses on teaching management, academic-affairs UI, and day-to-day collaboration workflows. Exact language coverage and rollout scope can be assessed during implementation based on your teachers and teams.

Foreign-teacher work is the most typical case; language-training / study-abroad programs and international-school teams with cross-language staff also fit. Purely local, single-language teams can use the product normally without a complex language setup.

No. Entering ClassIn, Zoom, or Tencent Meeting after scheduling and booking is covered on the integration page. This page keeps teaching and academic-affairs UI collaboration readable.

No. This page is about configuring forms, fields, and common workflows on standard academic software. If a need goes beyond what can be configured, business assessment decides whether to extend. The product menu “Customized Requirements” is a contact entry—different from this capability page.

Yes—form details and required items can follow each management team. Depth and implementation effort are confirmed in project assessment.

The goal is everyday fit with less idle clutter. Which modules, fields, and workflows to open is assessed against how you actually manage—not everything turned on by default.

No. Tailored setup improves form and workflow fit; scheduling and booking, plus ClassIn / Zoom / Tencent Meeting entry, still follow their capability and edition pages.

This page describes attendance connected to SleekFlow for WhatsApp templates. If you use another messaging stack, contact us about a separate integration path.

Auto-match by phone or email; bind manually when there is no match so messages do not go to the wrong person.

Yes. Both can trigger notifies; template copy and timing are agreed per school during implementation.

Apply for a trial and run your real attendance and contact data through the path.

The goal is to create and assign opportunities for new inbound inquiries. How to dedupe or merge with in-progress opportunities is agreed against your CRM rules during implementation.

Yes, per school. Round-robin, named advisors, and similar policies are confirmed during integration; this page does not expand unagreed detail.

This page describes the SleekFlow path. Other inquiry sources that need auto-created opportunities can be evaluated with us.

Apply for an integration trial and validate with real inbound samples against how you enroll today.

Yes via scheduling/booking, teacher roll-call, and parent mini-program timetables/notices. Naming, duty display, and sign-in sheets are often tuned per campus—trial the standard flow first.

Core academic ops (schedule/book, profiles, attendance/deduction) reuse well. Outsourcing settlement, fixed duty sheets, or full research workflows are specialty modules scoped per project—not default edition packs.

The academic spine is purchase, schedule/book, live class join, grades and attendance. Standalone testing banks or application dossiers (transcript OCR, IELTS rules, progress) are specialty/custom systems that may link accounts—not stock academic menus.